10T Double Girder Overhead Crane
Workshop
Ecuador
The customer was very satisfied with our product quality and the online help provided during installation, which enabled the customer to independently install the crane without the help of an engineer.
The customer's goods began to be shipped in July and arrived at the customer's port after a month of shipping time. Initially, the customer was very reluctant to install the system themselves, feeling they couldn't do it on their own and hoping we'd send a professional engineer to guide them. However, we sent them installation instructions and a video, and they expressed how helpful the detailed video was. Throughout this time, our online after-sales support was always available to answer their questions, providing prompt responses to any inquiries they had.
Finally, the customer successfully installed the crane and it was successfully put into operation after debugging. The customer was also very satisfied with our service and products and said that they would cooperate again if there is an opportunity.
Here are some photos during their installation:
I am Novia, engaged in crane export for 10 years, serving customers in 20 countries. I have a reserve of professional knowledge about the structure and performance of various types of cranes. From quotation to design plan to delivery, I will provide you with one-to-one service to provide you with the most cost-effective and professional crane solution. If you need to buy a crane, please contact me for the latest service.
