A customer from Macedonia reached out with a request for a reliable overhead crane solution tailored to their facility needs. After several rounds of technical discussions and solution adjustments, the customer confirmed their order for a European-style single girder overhead crane. Among numerous suppliers, they selected us for our technical expertise, responsive communication, and transparent service process, laying a strong foundation of trust.
Project Challenges
The customer had clear and specific requirements:
- A lifting height of 5.5 meters to fit within an existing workshop structure.
- A span of 10.75 meters, requiring precise customization to match current runway beams.
- A demand for a European-standard crane with high reliability and user-friendly controls.
Solutions
We proposed our HD series single girder overhead crane, equipped with a European-style electric hoist and a dual-speed lifting mechanism. The crane supports both remote control and pendant control, ensuring operational flexibility and safety. Our team provided detailed technical drawings and layout suggestions to help optimize the customer's workspace and ensure a smooth installation process.
Component Overview
- Model: 10T HD Single Girder Overhead Crane
- Capacity: 10 tons
- Lifting Height: 5.5 meters
- Span: 10.75 meters
- Hoist Lifting Speed: 5/0.8 m/min (dual speed)
- Power Supply: 380V, 50Hz, 3-phase
- Control Mode: Remote control + pendant control
- Quantity: 1 set
All components were manufactured in-house under strict quality control, ensuring reliable performance and long service life.
Delivery and Installation
The crane has completed production and testing and is now ready for shipment to Macedonia. We will provide detailed installation instructions along with remote technical support during the installation and commissioning phases. If needed, on-site assistance can be arranged through our local service partners.
Customer Feedback
The customer expressed high satisfaction with the overall service experience. They appreciated our professionalism, technical clarity, and the smooth collaboration throughout the entire process. After the success of this first project, the customer has shown clear interest in future cooperation.
I am Novia, engaged in crane export for 10 years, serving customers in 20 countries. I have a reserve of professional knowledge about the structure and performance of various types of cranes. From quotation to design plan to delivery, I will provide you with one-to-one service to provide you with the most cost-effective and professional crane solution. If you need to buy a crane, please contact me for the latest service.
