A customer from Macedonia reached out with a request for a reliable overhead crane solution tailored to their facility needs. After several rounds of technical discussions and solution adjustments, the customer confirmed their order for a European-style single girder overhead crane. Among numerous suppliers, they selected us for our technical expertise, responsive communication, and transparent service process, laying a strong foundation of trust.
Project Challenges
The customer had clear and specific requirements:
- A lifting height of 5.5 meters to fit within an existing workshop structure.
- A span of 10.75 meters, requiring precise customization to match current runway beams.
- A demand for a European-standard crane with high reliability and user-friendly controls.
Solutions
We proposed our HD series single girder overhead crane, equipped with a European-style electric hoist and a dual-speed lifting mechanism. The crane supports both remote control and pendant control, ensuring operational flexibility and safety. Our team provided detailed technical drawings and layout suggestions to help optimize the customer's workspace and ensure a smooth installation process.
Component Overview
- Model: 10T HD Single Girder Overhead Crane
- Capacity: 10 tons
- 持ち上げ高さ: 5.5 meters
- Span: 10.75 meters
- Hoist Lifting Speed: 5/0.8 m/min (dual speed)
- 電源: 380V, 50Hz, 3-phase
- 制御モード: Remote control + pendant control
- 量: 1 set
All components were manufactured in-house under strict quality control, ensuring reliable performance and long service life.
Delivery and Installation
The crane has completed production and testing and is now ready for shipment to Macedonia. We will provide detailed installation instructions along with remote technical support during the installation and commissioning phases. If needed, on-site assistance can be arranged through our local service partners.
Customer Feedback
The customer expressed high satisfaction with the overall service experience. They appreciated our professionalism, technical clarity, and the smooth collaboration throughout the entire process. After the success of this first project, the customer has shown clear interest in future cooperation.
私は、クレーンの輸出に 10 年間従事し、20 か国の顧客にサービスを提供している Novia です。各種クレーンの構造や性能について専門的な知識を蓄えています。見積りから設計計画、納品まで、マンツーマンのサービスを提供し、最も費用対効果の高いプロフェッショナルなクレーン ソリューションを提供します。クレーンを購入する必要がある場合は、最新のサービスについてお問い合わせください。
