A customer from Macedonia reached out with a request for a reliable overhead crane solution tailored to their facility needs. After several rounds of technical discussions and solution adjustments, the customer confirmed their order for a European-style single girder overhead crane. Among numerous suppliers, they selected us for our technical expertise, responsive communication, and transparent service process, laying a strong foundation of trust.
Project Challenges
The customer had clear and specific requirements:
- A lifting height of 5.5 meters to fit within an existing workshop structure.
- A span of 10.75 meters, requiring precise customization to match current runway beams.
- A demand for a European-standard crane with high reliability and user-friendly controls.
Solutions
We proposed our HD series single girder overhead crane, equipped with a European-style electric hoist and a dual-speed lifting mechanism. The crane supports both remote control and pendant control, ensuring operational flexibility and safety. Our team provided detailed technical drawings and layout suggestions to help optimize the customer's workspace and ensure a smooth installation process.
Component Overview
- Model: 10T HD Single Girder Overhead Crane
- Capacity: 10 tons
- Висота підйому: 5.5 meters
- Span: 10.75 meters
- Hoist Lifting Speed: 5/0.8 m/min (dual speed)
- Блок живлення: 380V, 50Hz, 3-phase
- Режим керування: Remote control + pendant control
- Кількість: 1 set
All components were manufactured in-house under strict quality control, ensuring reliable performance and long service life.
Delivery and Installation
The crane has completed production and testing and is now ready for shipment to Macedonia. We will provide detailed installation instructions along with remote technical support during the installation and commissioning phases. If needed, on-site assistance can be arranged through our local service partners.
Customer Feedback
The customer expressed high satisfaction with the overall service experience. They appreciated our professionalism, technical clarity, and the smooth collaboration throughout the entire process. After the success of this first project, the customer has shown clear interest in future cooperation.
Я Novia, займаюся експортом кранів протягом 10 років, обслуговуючи клієнтів у 20 країнах. Маю запас професійних знань про будову та характеристики різних типів кранів. Від комерційної пропозиції до проектування та доставки, я надам вам індивідуальні послуги, щоб надати вам найбільш економічно ефективне та професійне рішення для крана. Якщо вам потрібно купити кран, будь ласка, зв'яжіться зі мною для останнього обслуговування.
